Buffalo Wild Wings - Santa Ana, California

Conscientious Critique - TOP 5% GOOGLE REVIEWER

Lets please start with * There is NO such thing as a “BONELESS WING”, it’s a freakin nugget!! OK… Now, with that out of the way…
The service here was absolutely painstakingly slow!! The nuggets were not well covered, the drinks on the light pour and weak and the cost for said items, crazy high.
$125 for 3 people to enjoy all you can eat “boneless nuggets”, shoestring fries, a couple drinks and 3 deserts, while waiting 34 min to be served and then 18 min to get second round, that wasn’t even hot… WOW…
Then they send you a survey… You fill it out. Let them know of the issues. Do they contact you… NO… Are they apologetic of your poor experience.. .NO…. Going back.. Yep you guessed it… N O !!
The buffalo on the commercial should quit the game and go back to singing on the cruises!! A definite NOT WORTH IT!!

Fernando Quintero

Primera vez que voy y olía muy mal, adicional el lugar muy sucio, no me lleve la mejor impresión, ojalá su cocina sea limpia

Ryan Main

Went in late night (like 10:30p) only 1 server and 1 bartender on, which is fine, but they limited seating to tall bar tables only. A person in the party isn't "disabled" but is shorter and has a hard time with tall tables and chairs. It wasn't busy. All the tables were empty except maybe the 8-10? Tall tables in the bar area. After being told pointed to the tall table I went to the server and informed he we would like to sit at the low table right next to our tall table. He said No, those tables were closed. So I asked for any lower table. He said they didn't have any open right now because he was the only server. So I asked what he would do if someone came in a wheelchair. He said he would seat them at the booth right there, but we weren't in a wheelchair. I was out of patience and clearly this server is not willing to be accommodating, so we took our business elsewhere. Probably saved us the headache of being served poorly by someone that is likely overworked, underpaid, and not thinking clearly.

Alfredo Luna

La comida estaba bien, la mesera que nos toco muy amable, nos ayudo a ordenar y a agarrar las promociones su nombre es Jazmine o Jasmin, en otros restaurantes ni siquiera dejan agarrar las promociones, fue muy atenta a tomar nuestra orden.

The food was fine, the waitress wasvery kind, helped us to order and grab the promotions her name is Jazmine or Jasmin, in other restaurants they do not even let get the promotions, she was very attentive to take our order

xcessdj

Waited over 55 minutes for the food, the place wasn’t even that full. As the waitress came over to apologize I decided to leave, as I was leaving two other couples were walking out behind us. Seems like this happens frequently. What a horrible place. Don’t try it.

Nancy Hernandez Garcia

The manager was great, our server was not too pleasant made faces at us when we requested a refill on our drinks and when we asked for to go boxes.

ericka alonzo

Ordered online on a Friday night. Order was 50m late from pickup time. All the food was cold and sloppily put together with chicken half covered in cold sauce. Food items were missing but another customer was yelling at the front desk and manager was in the back cooking so we didn't get to say anything. I contacted corporate to get it handled but they never responded which is why this place is slipping off the map. Don't go here if you don't have to.
It won't allow me to add picture of corporate 2-4 days for response email confirming I tried to address the issue.

Lisa R

Every time I come to this location I leave disappointed either with the food or the service, this time the food and the whole dam Restaurant The boneless chicken was hard dry and very small scraps. Our server sat us at a booth whiched smelled of urine, so I figured maybe a child was in the booth prior and may had an accident, so I asked to me moved, the waiter moved us to the bar section and the urine smell was even worse, not sure what was going on but I garentee everyone in there got a A whiff of the terrible smell, Because of this, this is the last time I ever step foot a buffalo wild wings.